Privacy Policy — Mountain View Surgical Associates
Last updated: [DATE]
Mountain View Surgical Associates (“MVSA,” “we,” “us”) respects your privacy. This policy explains how we collect, use, and protect information you provide through this website (mtnviewsurgical.com) and our contact forms. It does not change the rights you have under HIPAA or our separate Notice of Privacy Practices, which governs your medical information.
Information we collect through the website
When you use our contact or consultation-request form, we may collect:
– Your name, mobile phone number, and email address.
– The service you are interested in and any message you provide.
– Basic technical information (such as an IP address) used only to prevent fraudulent or automated submissions.
How we use your information
- To respond to your request and contact you about the care you asked about.
- To send a one-time text message confirming that you (and not an automated system) submitted the request.
- To improve our website and the security of our forms.
We do not use information submitted through the website contact form to market to you, and we do not sell your information.
Text messages (SMS)
When you submit the consultation-request form, we send a single text message to the mobile number you provided asking you to reply YES to confirm your request. We do this to protect patients and our practice from fraudulent submissions. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message we send.
How we protect your information
Website form submissions are transmitted over an encrypted connection and processed on a secured, single-purpose system with access controls, audit logging, and firewall protection. Access is limited to authorized personnel.
How long we keep website form information
We retain information submitted through the contact form only as long as needed to respond to your request and for reasonable record-keeping, unless a longer period is required by law.
Your choices
You may decline to provide information through the form. You may request deletion of information you submitted through the website form, or ask us to correct it, by contacting us at [privacy email/phone]. (Requests about your medical records are governed by our Notice of Privacy Practices and HIPAA, not this policy.)
Third-party services
We use standard service providers to operate this website and its forms (such as a website host, a firewall and anti-bot service, and a text-message carrier). These providers process limited information on our behalf and under contract.
Contact
Questions about this website privacy policy: [Tina Choudhry], Mountain View Surgical Associates, 9399 Crown Crest Blvd, Suite 220, Parker, CO 80138, [phone], [email].